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General • Payment • Account • Connection
Actionvoip, what is it ?^ top
Actionvoip is a free program that uses the latest technology to bring free and high-quality voice communications to people all over the world. Just download the voip client software from our website and call all your online friends (computer-to-computer) as long as you like, for free.
How do I make a call ?^ top
For detailed instructions, click here
How do I make free* voip calls ?^ top
Just download and install our application. You will be charged nothing if you are calling any land line in one of our free* destinations, or any of your online friends.
Can I forward my calls to other Actionvoip users ?^ top
Yes you can - the callforwarding option in the voip client (software you download from our website) works with phone numbers, but you can also enter a (Actionvoip) user name.
Can I send Text (SMS) messages with Actionvoip ?^ top
Yes you can, using your Actionvoip voipclient (software you downloaded from our website) or through the Actionvoip website after logging in.
Can I use Actionvoip with Mac or Linux ?^ top
Are you a Mac or Linux user and you want to benefit from the cheap Actionvoip rates, we have the solution !
Can I link a DID number to my Actionvoip account ?^ top
Yes you can, if you use a Voip-In (DID-number) supplier you have to forward your DID to: username@sip.Actionvoip.com
How do I configure my own SIP device for calling with Actionvoip ?^ top
Sure: Click here for the settings.
What's the deal with the Freedays ?^ top
Buying credits entitles you to 120 Freedays (unless stated otherwise). This means you can call all countries in the free* destinations list for 120 days at no costs. When the 120 days are over, you will keep your credit, and the normal (cheap) rate will be charged for these destinations.
How can Actionvoip keep their rates so low ?^ top
We always try to offer the best prices possible and Actionvoip constantly aims to negotiate better deals with suppliers to pass this discount on to our customers ! By buying in bulk from major carriers and using state of the art technology Actionvoip is able to significantly undercut other international call providers. In addition, low overheads and a no frills approach enable our customers to benefit even more.
Can I call a destination not included in your country list ?^ top
Unfortunately not. Only destinations which we are able to offer at discounted rates are included in our destinations list. Therefore, if the country you wish to call is not included in the list, we do not offer it yet. To stay informed of all new destinations and price deals please subscribe to our free newsletter.
Can I get Actionvoip in my favorite language?^ top
In the application, select "Tools" -> "Select Language". You can now choose from various popular languages.
Can a company sign up ?^ top
Yes, it is possible for a company to use the service but please note that at excessive use, a higher rate will be used.
How do I change the country in my invoice address ?^ top
This is possible by logging in on the my account area and changing the county under 'personal details'. However changing the country from a European to a non-European country is not possible. In this case you would need to create a new account.
"Fair use policy (FUP)" what does that mean ?^ top
How much does it cost for someone to ring my Voip-in (DID) number ?^ top
This depends on where the other person is calling from and which telephone provider they use. The call should be charged at normal geographic rate (and if ringing from abroad a normal international call to your country) so the caller should check with their own telephone provider how much they charge for normal calls to landlines.
Will I receive an invoice ?^ top
You will not receive an invoice by post. All call specifications and costs can be seen on your account page on this website.
Does Actionvoip contain any advertising or spyware ?^ top
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